Or, you can even send SMS messages to team members and customers. You can also start a live video meeting or conference. For example, you can quickly make a phone call to colleagues or contacts from within Teams. The RingCentral integration allows everyone to access the service’s exclusive features and functions from within their Microsoft Team’s interface. The standard service alone will transform the way that you work by bringing a lot of legacy systems into the modern and digital age. You can use your phone, tablet, or computer to communicate with both your employees and customers.
Ring central phone app install#
Since it’s all in the cloud or online, you don’t need to install expensive hardware in your office or business. None of these things are available within Microsoft’s Teams platform natively. With phone-based communications, specifically, it offers support for sophisticated call flows, real-time call reports and insights, call routing, and call queues to handle overflow when things are really busy. RingCentral for business makes a lot of it happen thanks to VoIP (voice over internet protocol). RingCentral Cloud PBX is the key, as it’s an enterprise-level communication and telephony platform that allows teams to message, fax, video chat, and talk on the phone, all from a single system. What does that mean, exactly? And how does it all work? How the Microsoft Teams and RingCentral integration worksĮssentially, RingCentral introduces enterprise-grade communication capabilities within your Teams environment, and it works with all instances of the application - including the web app, desktop app, and RingCentral bot. What does this mean for your business, and what can the integration offer your team? Considering Teams now sees a user-base of over 115 million as of October 2020, that’s extending support to a lot of professionals. It can also be paired with hundreds of applications and leading business platforms. It’s everything you need in a modern business phone solution - including call controls, recording, queues, and reports - except it’s all integrated with Microsoft Teams. Now, a wide variety of solutions are changing the game, like RingCentral’s Cloud PBX integration with Microsoft Teams. Traditionally, some things just could not be merged, such as your business phone platform and digital communication tools. How the Microsoft Teams and RingCentral integration works.
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